TY - BOOK AU - Bacon,Terry R. AU - Pugh,David G. ED - ebrary, Inc. TI - The behavioral advantage: what the smartest, most successful companies do differently to win in the B2B arena PY - 2004/// CY - New York PB - AMACOM KW - Organizational behavior KW - Organizational effectiveness KW - Strategic planning KW - Selling KW - Psychological aspects KW - Customer relations KW - Industrial management KW - organizační chování KW - czenas KW - podnikový management KW - prodej KW - strategický management KW - Electronic books KW - elektronické knihy N1 - Obsahuje bibliografické odkazy a rejstřík; The death of selling -- The changing world of buying and selling -- The chemistry of preference -- Checkmate! : how business development is like chess -- Opening game : conditioning the market -- Middle game : conditioning the customer -- Middle game : building a powerful position -- Late middle game positioning -- End game : conditioning the deal -- Creating a behavioral differentiation strategy -- We are finding it increasingly difficult UR - http://site.ebrary.com/lib/natl/Doc?id=10057976 ER -